Assessing and managing business performance

Assessing and managing business performance has two dimensions to it.  The first is managing day to day performance.  This involves making performance visible and then discussing the difference between desired performance and actual performance.  The second dimension of performance management is related to managing the development and progress of initiatives.  This aspect combines traditional project management discipline with performance management.  A key element of both of these approaches is breaking a process into parts, assess each part and then decide whether it performs acceptably or that it needs improvement.  In short, chop, inspect and decide.  This process, combined with scorecards and effective monthly and quarterly leadership meetings can provide major and minor course corrections needed to bring initiatives home.  If you are interested in exploring this further, join us on March 16th and we’ll talk about how to determine what should be next for your business.  You can register here.